62: Maintain personal presentation and a positive attitude in a workplace involving customer contact

Standard Title Version Level Credits PDF
62 Maintain personal presentation and a positive attitude in a workplace involving customer contact 9 2 3 NZQA unit standard (PDF)
Price: 
$65.00

Learn about personal hygiene and grooming, positive attitude and communication.

Assessment: 
You will have to answer some written questions and carry out a Workplace Practical Assessment where you will be observed carrying out your normal work activities, maintaining personal presentation that meets the requirements of your workplace.